Let’s be proactive.

Monitoring to predict and prevent network outages.


We keep an eye on everything.

The network is the workhorse of all things IoT. With our 24/7 monitoring and support, you won’t be left in the dark.

A graphic representation showing the movement of data between IoT software devices.


Advanced IoT application monitoring.

We utilize state of the art technology to keep a watchful eye on your IoT application, reporting up/down/degraded status to facilitate a proactive approach towards problem remediation. Our 24 x 7 x 365 network operations team provides the human element of support, escalating active or potential problems to carriers, following up on tickets, and ensuring problems are resolved in a timely manner.


Available network operations services (depending on your application):


Monitoring infrastructure and application health


Responding to events and alarms, including from third-party providers


Troubleshooting connectivity issues


Intrusion detection to ensure the network remains secure


Managing access control and firewall rules


Optimizing network performance


Remote management of gateways and devices


Managing and deploying software patches and security updates


Backing up and archiving data, including for risk and compliance purposes

A woman in a server room monitors the temperature and humidity using IoT.


Network monitoring and event detection

We will monitor your end-to-end service infrastructure for potential outages and/or service degradations. Our network operations team proactively monitors these assets, allowing us to predict and prevent outages of your IoT application by performing corrective action.

A man using Prism to access the data from his IoT sensors on a tablet and smartboard.


Incident management

Telecom carriers and network service providers can be difficult to communicate with and slow to deliver results. By outsourcing the management of your carrier-related incidents to our network operations team, we take those responsibilities off of your plate, and leverage our years of experience navigating their processes and procedures to deliver results quickly and efficiently.

A man checks the data on both his smartphone and the large display showing his IoT sensor data.


Always Available, Phone, Chat, or Email

We are staffed 24 x 7 x 365 to provide around the clock US-based support services. The network operations team is equipped to deliver support services regardless of when they are required.

A man uses a tablet that is unlocked using biometric data that is monitored using IoT.


Reporting and Analytics

Our advanced software solutions allow us to report on virtually any metric monitored for an organization. Having the data available to analyze allows you to make more informed decisions when it comes to your IoT application.