Monitoring to predict and prevent network outages.
The network is the workhorse of all things IoT. With our 24/7 monitoring and support, you won’t be left in the dark.
We utilize state of the art technology to keep a watchful eye on your IoT application, reporting up/down/degraded status to facilitate a proactive approach towards problem remediation. Our 24 x 7 x 365 network operations team provides the human element of support, escalating active or potential problems to carriers, following up on tickets, and ensuring problems are resolved in a timely manner.
Monitoring infrastructure and application health
Responding to events and alarms, including from third-party providers
Troubleshooting connectivity issues
Intrusion detection to ensure the network remains secure
Managing access control and firewall rules
Optimizing network performance
Remote management of gateways and devices
Managing and deploying software patches and security updates
Backing up and archiving data, including for risk and compliance purposes
We will monitor your end-to-end service infrastructure for potential outages and/or service degradations. Our network operations team proactively monitors these assets, allowing us to predict and prevent outages of your IoT application by performing corrective action.
Telecom carriers and network service providers can be difficult to communicate with and slow to deliver results. By outsourcing the management of your carrier-related incidents to our network operations team, we take those responsibilities off of your plate, and leverage our years of experience navigating their processes and procedures to deliver results quickly and efficiently.
We are staffed 24 x 7 x 365 to provide around the clock US-based support services. The network operations team is equipped to deliver support services regardless of when they are required.
Our advanced software solutions allow us to report on virtually any metric monitored for an organization. Having the data available to analyze allows you to make more informed decisions when it comes to your IoT application.